Have questions, feedback, or need support? We'd love to hear from you. Our team is here to help you get the most out of FileConverter Pro.
Chat with our support team in real-time
Available 9 AM - 6 PM EST
Quick answers to common questions
Yes, all files are encrypted during upload and processing. We automatically delete files after conversion for your privacy.
We support PDF, DOCX, HTML, JPG, PNG, and MP4 files with more formats being added regularly.
The maximum file size is 50MB per file. This covers most common use cases while ensuring fast processing.
Most conversions complete within seconds. Larger files or complex conversions may take up to a few minutes.